Frequently Asked Questions

We accept all major credit and debit cards (Visa, Mastercard, American Express), bank transfers, and purchase orders for approved business accounts. For orders over £10,000, we also offer leasing options through our finance partners.

Yes, we offer 30-day credit accounts for established businesses. Contact our sales team to apply. We'll need some basic company information and references.

Absolutely! Use the "Request Quote" button on any product page, or contact our sales team directly. We typically respond within 24 hours with a formal quotation including any volume discounts.

All products come with a minimum 12-month warranty. Extended warranty options are available for most items. Enterprise equipment often includes manufacturer warranty support.

Yes! We have access to extensive supplier networks. Contact us with your requirements and we'll do our best to source it for you at competitive prices.

Yes, our technical team is available to help with pre-sales advice, configuration questions, and post-purchase support. Call us on 0161 888 0862 or email [email protected].

Standard UK delivery is 3-5 business days. Express (1-2 days) and Next Day options are available. For heavy equipment, delivery timescales may vary - we'll confirm at order.

Yes, we regularly deliver to data centres across the UK. We can work with your data centre's specific delivery requirements and booking systems.

We offer a 30-day money back guarantee on unused items in original packaging. See our Returns Policy for full details.

ServerGear is operated by PYCO RENEW LTD, a UK-based IT equipment specialist. We're Cyber Essentials certified, EA Registered, and committed to zero landfill through responsible IT recycling.

We're based in Rochdale, Greater Manchester at Unit D13, Fieldhouse Industrial Estate, Rochdale OL12 0AA. Collection is available by appointment.