Returns Policy

Our Commitment

At ServerGear, we want you to be completely satisfied with your purchase. If for any reason you're not happy, we offer a straightforward returns process.

30-Day Money Back Guarantee

You have 30 days from the date of delivery to return items for a full refund, provided:

• Items are in original condition and packaging
• All accessories and documentation are included
• Items show no signs of installation or use

Warranty Claims

All products come with a minimum 12-month warranty. For warranty claims:

• 1. Contact our support team with your order number
• 2. Describe the issue you're experiencing
• 3. We'll provide an RMA number and return instructions
• 4. We'll repair, replace, or refund at our discretion

Exclusions

The following items cannot be returned:

• - Custom configured or built-to-order systems
• - Software or licenses (once activated)
• - Items damaged through misuse or incorrect installation
• - Items without original packaging