Privacy Policy

1. Introduction

ServerGear Ltd ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servergear.co.uk or make a purchase from us.

We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us with enquiries
• Request a quote

This information may include:

• Name and contact details (email, phone, address)
• Company name and VAT number
• Payment information
• Order history

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about orders, products, and services
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Sharing

We may share your information with:

• Payment processors to handle transactions
• Delivery partners to fulfil orders
• Marketing platforms (with your consent)
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@servergear.co.uk

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for 7 years for tax and legal purposes.